ITIL Recruitment


Our specialist industry knowledge and extensive network of ITIL professionals enables us to quickly access and engage ITIL consultants globally. At Penta Recruitment, we specialise in providing the very best ITIL consultants across all industry sectors for major global companies, system integrators and consultancies.

Within our recruitment team, we have accredited ITIL professionals that fully understand the recruitment needs of your business and ensure that you have the best candidates to choose from. We believe that this experience and specialist subject matter knowledge provides a key advantage in working with our business.

We cover a range of roles from Service Delivery  Directors, Programme Managers, Project Managers, Business Analysts, Tools Consultants,  Technical Consultants, Testers, Trainers and Service Desk Analysts to mention a few.

Our consultants provide a full range of ITIL services covering a wide range of client needs throughout the complete Service Delivery lifecycle, from Service Strategy, Service Design, Service Transition and Service Operation.

We frequently help ITIL consultants find work in the following ITIL areas and disciplines:

Operational ITIL Roles

  • ITIL Service Strategy
    • IT service management
    • Service portfolio management
    • Financial management for IT services
    • Demand management
    • Business relationship management
  • ITIL Service Design
    • Design coordination
    • Service Catalogue
    • Service level management
    • Availability management
    • Capacity Management
    • Information security management system
    • Supplier management


  • ITIL Continual Service Improvement
  • ITIL Service Transition
    • Transition planning and support
    • Change management
    • Service asset and configuration management
    • Release and deployment management
    • Service validation and testing
    • Change evaluation
    • Knowledge management
  • ITIL Service Operation
    • Event management
    • Incident management
    • Request fulfilment
    • Problem management
    • Identity management


Tools and CMBD Consultants

  • HP OpenView
    • Implementations, Operations, Remediation and Service Improvements
  • Service-Now
    • Implementations, Operations, Remediation and Service Improvements
  • BMC Remedy
    • Implementations, Operations, Remediation and Service Improvements
  • SAP Solutions Manager
    • Implementations, Operations, Remediation and Service Improvements

If you are looking for resources for your project, feel free to contact us to discuss how we can help.